MAN Truck & Bus


Status: March 2021


a) Introduction

The protection of your personal rights when processing personal data is an important concern for MAN Truck & Bus SE. We process personal data, which are collected when visiting our website, pursuant to the statutory provisions of the country, in which the data controller responsible for the data processing has its registered seat.

In addition, companies of the MAN Group have obligated to a comprehensive and standard protection of personal data through a binding Group Policy. This way a level of protection is ensured worldwide within the MAN Group that is comparable with that in Germany and the European Union.

Furthermore, our employees are obliged to confidentiality and to protect provided personal data.

b) Data controller and contacts

The data controller within the meaning of data protection law for your data is the company of the MAN Group, which operates the website that you visit.

In case of general and data protection-related questions please contact the responsible contact person, who is named in the section "Contact" or in the Legal Disclosure. Alternatively, you can contact the Group Data Protection section, which will forward your request to the responsible persons.


With this data protection information, we inform you how we collect, process and use personal data when you visit this website.

"Personal data" are in this respect all information, which refer to an identified or identifiable natural person. A natural person is deemed as identifiable, who can be identified directly or indirectly, in particular by means of allocation to an identifier such as a name, a code number, to location data, an online identifier or to one or more particular features, which are an expression of the physical, physiological, genetic, mental, economic, cultural or social identity of this natural person.

The purpose of this and other websites is to make information available to you relating to selected companies of the MAN Group.


a) Simple navigation on the website

When you visit our website, information of a general nature is collected automatically. This information includes the type of used web browser, the used operating system, the domain name of your internet service provider, the website, which you visit of our group, the website, from which the request comes, date and time of the request as well as technical information regarding the visit (IP address, https/http method, https/http version, https/http status code, length of the transmitted data) and similar items. This exclusively concerns information, which do not allow any conclusions to be drawn about your person. With the IP address, the last octet is masked - e.g. the storage is carried out as Moreover, these data are also generated with access to all other websites on the internet. Therefore, this does not concern a specific function of this website. These data are necessary from a technical point of view in order to display our website to you and to guarantee the stability and security (the legal basis is Art. 6 Para. 1 S. 1 lit. f GDPR).

Information of this kind is to be anonymized without delay after collection and only evaluated for statistical purposes. The better we understand your wishes, the faster you will find the requested information on our websites.

We store these data for the duration of 14 days in a so-called log file at our hosting provider. After this the data will be erased.

b) Contact via email

When you contact us by email the data communicated by you (your email address, if applicable your name and telephone number and your message) will be stored by us in order to reply to your questions. We erase the data produced in this context after the storage is no longer necessary or we restrict the processing, in case of statutory storage obligations.

These data are processed by us in order to be able to deal with your concern. The data processing is carried out owing to a contractual basis (Art. 6 Para. 1 S. 1 lit. b GDPR) insofar as it concerns questions relating to a purchase of our products. For the execution of the customer service otherwise and the reply to your requests the processing is carried out owing to legitimate interests (Art. 6 Para. 1 S. 1 lit. f GDPR), as it enables satisfactory customer advice.

c) No use of cookies

A cookie is a small data record, which is stored on your terminal device and contains data such as personal page settings and login information. This data record is generated by the web server, with which you established a connection via your web browser and is sent to you. This website does not use any cookies.


Our website uses an open-source software tool for the anonymised analysis of the visitor flows on our website. The knowledge gained from this analysis enables us to consistently optimise the user friendliness of our website. The tool is hosted on servers of MAN so that no data outflow is carried out to external third parties. Matomo does not use any cookies in the configuration used by us.

Matomo enables us, among others, to determine from which website you came to our website and how often or how long you visited a subpage. Details relating to the used browser and your device are also collected, for example the screen resolution or the used operating system. IP addresses are anonymised in Matomo by the settings carried out by us by the fact that the last two octets are masked. We do not store any digital fingerprints with Matomo. An allocation of the web statistics to your devices or your point of access is therefore not possible. Merely an allocation to individual regions is visible.

We have set Matomo so that collected analysis data are erased after 3 years.

The legal basis for the use of Matomo is a weighing up of interests according to Art. 6 Para. 1 lit. f. GDPR for the continuous further development and optimisation of our online offer.


On our website you can subscribe to our newsletter, in which we provide you comprehensive information about MAN and the fascinating world of transport and logistics. We use the so-called double-opt-in-procedure for the registration for our newsletter. This means that we send you an email to the entered email address after your registration, in which we request you for confirmation that you request the sending of the newsletter. If you do not confirm your registration you will not be included in our distribution list. In addition, we respectively store your used IP addresses and times of the registration and confirmation. The purpose of the procedure is to be able to prove your registration and, if applicable, to be able to investigate a possible misuse of your personal data. Our legitimate interests can be derived from the aforementioned purpose. The legal basis is Art. 6 Para. 1 S. 1 lit. f GDPR.

After your confirmation we will store your email address for the purpose of sending the newsletter. The legal basis is your consent and therefore Art. 6 Para. 1 S. 1 lit. a GDPR.

With your consent we record your user behaviour with regard to our newsletter. This means that we can track whether you open the newsletter emails sent by us and how often and on which links you have clicked in the newsletter emails sent by us. We do this in order to optimise the contents of the newsletters and in order to make information and offers available to you, which are of interest to you. The legal basis is your consent and therefore Art. 6 Para. 1 S. 1 lit. a GDPR.

You can revoke your consent to the sending of the newsletter and the analysis of your user behaviour at any time by cancelling the newsletter. You can declare the revocation by clicking on the link provided in each newsletter email or by a message to the contact data stated below.

In case of revocation of your consent we will store the data stated above for proof of your registration for a further 7 months. The legal basis is our legitimate interest in the defence against possible legal claims and therefore Art. 6 Para. 1 S. 1 lit. f GDPR.


a) General details

We maintain a corporate profile on the following social networks and platforms: Facebook, Instagram, YouTube, Twitter, LinkedIn. We maintain these profiles in order to communicate with our customers, users and interested parties as well as to provide further information all relating to our services and activities.

Please note that personal data of the users may be processed in third countries outside of the European Economic Area (EEA). In these countries there may be an insufficient level of data protection as there is no decision of the EU Commission regarding adequacy and no further suitable guarantees for the protection of your personal data. This may lead to risks for the users, e.g. it may be more difficult for the users to assert their rights.

If you leave messages for us on these profiles or write contributions, we process your data for communication with you. This represents a legitimate interest; the legal basis is Art. 6 Para. 1 S. 1 lit. f GDPR.

No further storage of the communication data takes place on our part outside of these networks. The Business Terms and Conditions of the operators of these platforms shall apply. We cannot make any statement concerning which data are processed by these operators within the scope of your visit to the aforementioned networks.

b) Details relating to the operators

Please inform yourself directly at the respective provider, you can find the links to the relevant data protection information as well as details relating to the service provider here:

Details relating to the service provider: Twitter International Company, One Cumberland Place, Fenian Street, Dublin 2 D02 AX07, Ireland.


Your personal data are only used for the purpose for which you have provided these data to us.


The aforementioned data processing is partly provided by data processors within the European Union (e.g. agencies for the development, design and supervision of our website, service providers for sending newsletters). These are bound by contracts and obliged to only process the data pursuant to our instructions and do not pursue any own interests or purposes with the processing.

A transmission to state institutions and authorities will only be carried out within the scope of obligatory national legal regulations.


Your data will only be stored as long as necessary for the stated purposes. Details can be seen from the respective sections of this data protection information.

In addition, a storage will only be carried out in case of statutory or contractual storage obligations.


Besides the right to information regarding the data relating to you and rectification of your data, you have the right in the stipulated statutory framework -insofar as this is not opposed by any statutory regulations - to erasure or blocking of your data as well as a right to object to the processing of your data. Furthermore, you have a right, also in the statutory framework, to data portability.

Insofar as we collect and process your personal data owing to your consent you moreover have the right to revoke the consent granted by you. Your revocation will have no effect on the lawfulness of the data processing carried out owing to the consent until the revocation.

If necessary, we must verify your identity before we can process your applications.

Should, despite our efforts to ensure data accuracy and actuality false information have been stored we will rectify this after a corresponding indication.

In case of complaints there is the possibility to contact a data protection supervisory authority.


Your data are protected by MAN through technical and organisational security measures in order to avoid accidental or wilful manipulation, loss, destruction or access by unauthorised persons. Our security measures, such as e.g. the data encryption, are regularly improved in line with the technological development.


Our website may include links to websites of other providers. At the time when the link was set MAN convinced itself that the directly linked sites were free of illegal contents. MAN has however no influence on the contents of the linked sites and cannot control these continuously. Therefore, MAN does not assume any liability for the contents of the linked sites, which were changed after the link was set. This privacy statement does not apply to the linked websites of other providers.


In order to take the consistent development of the internet into account MAN can adjust this data protection information at any time by complying with the stipulations under data protection law.


Contact to the data protection team
and for exercising data subject rights

Contact form

a) Contact data of the data controller
The data controller pursuant to Art. 4 Para. 7 EU General Data Protection Regulation (GDPR) is

MAN Truck & Bus SE
Dachauer Straße 667
80995 Munich
+49 (0) 89 1580 0
+49 (0) 89 15039 1212

b) Contact data of the data protection officer

Data protection officer
Heinrich-Büssing-Straße 1
38239 Salzgitter

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