MAN Truck & Bus

Data Protection

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1. General information

a) Introduction

The protection of your privacy rights during the processing of personal data is of the utmost concern to MAN. Data collected through the use of our website is handled in compliance with the law of the country in which the company responsible for data processing is located.

Furthermore, the companies in the MAN Group have undertaken to provide comprehensive and uniform protection of personal data through the implementation of a binding Group policy. Within the MAN Group, this ensures a level of protection around the globe, which is comparable to that in Germany and the European Union.

Moreover, our employees are obliged to keep confidential and to safeguard any personal data made available to them.

b) Responsible party and contact person

The responsible party for your data pursuant to data protection legislation is the company from the MAN Group, which operates the website that you are visiting.

Should you have any general questions, or questions related to data protection, please get in touch with the applicable contact person specified in the imprint. You can also contact Group Data Protection, which will forward your query to the people responsible.

2. Information about this website

With this data protection notice, we provide you with information as to how we handle personal data and which personal data we collect, process and use when you visit this website.

“Personal data” shall mean all information relating to an identified or identifiable natural person. A natural person is considered to be identifiable if they can be identified, directly or indirectly, in particular by reference to an identifier such as a name, identification number, location data, online identifier, or to one or more particular characteristics that are an expression of the physical, physiological, genetic, psychological, economic, cultural or social identity of this natural person.

The purpose of this and other websites is to provide you with information about selected companies of the MAN Group.

The following information does not apply to companies that MAN does not own or control, and does not apply to people that MAN does not employ or instruct.

3. Collection of general information and anonymous usage data

When you visit our website, information of a general nature is automatically collected. This information contains the type of web browser used, the operating system used, the domain name of your internet service provider, our website that you are visiting, as well as technical information on your visit (https/http method, https/http version, https/http status code, length of the data transferred). This only concerns information, which does not permit conclusions about your person. This data is also generated during access to every other website on the internet. This is therefore not a specific function of this website.

Information of this type is only collected in an anonymised form and evaluated by us statistically. The better we understand your requirements, the faster you can find your desired information on our websites.

4. Collection and processing of personal data

a) Simple navigation on the website

When you visit our website, our web servers save your IP address used for access, as well as the date and time of the visit as standard.

b) Use of web applications

When using our web applications, (e.g. truck configurator), information may also be saved that is required to use this application effectively (language, session ID, configurator step, selected data within the configurator).

c) Registration using online forms

Other personal data is only collected when you provide it to us voluntarily, and as far as this is required for the respective purpose, for example, as part of a registration, a subscription, a questionnaire or a competition.

d) Use of cookies

A cookie is a small data set that is saved on your device. It contains data such as personal page settings and logon information. This data set is created by the web server that your web browser has established a connection to, and this data set is then sent to you. In general, we use cookies to analyse the interest in our websites as well as to improve the user friendliness of our websites. You can also access our websites without cookies as a matter of principle. If you would like to conveniently use our websites to their full extent, you should, however, accept the cookies which enable the use of certain functions, or which make use more convenient. MAN uses cookies to make its website more user-friendly, more effective and more secure. Our cookies contain no information related to specific persons.

If your browser settings are set to accept cookies, with the use of our websites you consent to the use of these cookies. Most browsers are set to accept all cookies by default. You have the option, however, of configuring your browser so that cookies are displayed before they are saved, or so that only certain cookies are accepted or rejected, or so that cookies are rejected in general.

We would like to point out that changes to settings only apply to the respective browser. If you use different browsers or change to a different device, the settings must be configured again. You can also delete the cookies from your storage medium at any time. Please refer to your web browser’s help function for information regarding cookie settings and how to change them, and also regarding the deletion of cookies.

The following is a list of the most common types of cookies and their purpose.

Persistent or protocol cookies
A persistent or protocol cookie stores a file on your computer for the duration defined by the file's expiration date. Due to these cookies, websites remember your information and settings for your next visit. This results in faster and more convenient access as you do not need to configure your language settings for our portal again, for example. Once the expiry date has elapsed, the cookie is automatically deleted when you visit the website that created it.

First-party cookies
These are set by the website itself (same domain as in the address bar of the browser) and can only be read by this website. These cookies are generally used to save information (e.g. your settings) which is then used when you next visit the website.

e) Google Analytics

Our website uses Google Analytics, a web analysis service of Google Inc. ("Google"). Google Analytics also uses cookies. This involves cookies from Google itself (Google Analytics cookies) and so-called third party provider cookies (double click cookies). The information on how you use our website (including your IP address) gathered by the cookies is transmitted to a Google Inc. server in the USA and saved there. Google will use this information for the purpose of evaluating your use of the website for us, compiling reports on website activity for us and for providing other services relating to website activity and internet usage, in particular functions for display advertising, such as remarketing, reports on impressions in the Google display network, the integration of double click campaign managers or Google Analytics reports for service in accordance with demographic characteristics and interests. Google may also transfer this information to third parties where required to do so by law, or where such third parties process this data on Google's behalf. Google will never associate your IP address with any other data held by Google.

By using this website, you consent to the processing of data collected about you by Google in the manner described and for the purposes set out above. We would like to point out that to improve data protection, our website uses Google Analytics with the extension "anonymizeIp()” so that IP addresses are only logged and processed further in abbreviated form to prevent them being directly linked to a particular individual during the analysis of the use of our website. You may refuse the use of Google Analytics cookies by selecting the extension of your browser. By doing so, you can exercise your right to reject data collection, processing and use by Google Analytics with future effect. You can install a deactivation add-on on your browser from Google Analytics for this purpose. This prevents Google Analytics from saving information about your website visits.

You can find further information as well as information on downloading and installing this deactivation add-on at https://tools.google.com/dlpage/gaoptout

Alternatively, and in addition for users with mobile devices, you can use the opt-out cookie. You can use this link and then a cookie will be set, meaning that your activity will no longer be logged by Google Analytics. Click here to opt out of logging by Google Analytics.

You can deactivate Google Analytics for display advertising and adapt the adverts in the Google display network by accessing the advert settings: https://www.google.de/settings/ads.

5. Limitation on use of personal data

Your personal data will only be used for the purpose for which you have provided this data to us.

6. Legal basis for processing

The legal basis for the use and saving of your personal data is your consent in accordance with Art. 7 EU General Data Protection Regulation (GDPR) as well as in accordance with Section 13, Para. 2 Telemediengesetz (TMG, German Telemedia Act). We process your basic data and usage data on the basis of and in accordance with the provisions of Sections 14 and 15 TMG, which represent a legal duty in the sense of Article 6, Para. 1(c) EU GDPR, which we, as operator of the website, are subject to.

7. Transfer of personal data

Due to the use of the presented functions, bodies which are located in third countries outside the European Economic Area (EEA) can also view your data. In these countries, the level of data protection may be insufficient as there is no decision regarding the adequacy of the data protection from the EU Commission and no other suitable guarantees for the protection of your personal data.

Your data is transferred into these third countries on the basis of your consent in accordance with Art. 7 EU GDPR and Section 13, Para. 2 TMG (German Telemedia Act) or on the basis of the exemption clauses of Art. 49, Para. 1 EU GDPR which apply through the activation of the applicable function.

Your data can also be seen by associated companies from the MAN and VW Group, as well as external service providers who provide and technically operate this website and the systems linked to it. Data protection contracts have been concluded with these companies in order to ensure a high level of data protection.

Data shall only be sent to government bodies and authorities in accordance with binding national legal regulations.

8. Data storage and deletion

Personal data linked to your visit to our website (see Points 1 and 2 ) is saved for two years, calculated from the point in time when our website was opened.

Other personal data is saved until you unregister or inform us that you would no longer like to make use of the respective function.

Beyond this, personal data is only saved if there are statutory or contractual retention obligations.

9. Your rights

You have the right to be informed about the data that relates to you, and the right to correct your data. Provided that there are no statutory regulations to the contrary, you also have the right to delete and block your data, as well as the right to object to the processing of your data. Furthermore, you have the right to data portability.

As we collect and process your personal data on the basis of your consent, you also have the right to revoke the consent you granted. The legality of the data processing carried out with your consent until you revoke it, remains unaffected by your withdrawal of consent.

If necessary, we need to verify your identity before we can process your requests.

If, in spite of our efforts to maintain accurate and up-to-date data, incorrect information has been saved, we will correct such information upon corresponding request.

In the event of complaints, there is the possibility to contact a data protection supervisory authority.

10. Security

MAN protects your data by means of technical and organisational security measures against accidental or premeditated manipulation, loss, destruction or access by unauthorised persons. Our security measures, such as data encryption, are regularly improved in accordance with technological development.

11. Links to the websites of other providers

Our website may contain links to the websites of other providers. MAN checked the directly linked websites at the time of link creation and convinced itself that they were free of legal violations. However, MAN has no influence of any kind on the content of linked websites and is not able to monitor these on an ongoing basis. Therefore MAN assumes no liability for the content of linked websites that have been modified after the link creation. This data protection agreement does not apply to the linked websites of other providers.

12. Reservation

In order to keep apace with the continuous development of the internet, MAN may adapt this declaration concerning data privacy protection at any time while adhering to the provisions of data privacy protection legislation.

Contact

Dr. Karl-Heinz Müller
Compliance Data Protection
Oskar-Schlemmer-Straße 19-21
80807 München

+49 89 36098-123
+49 89 36098-375
karl-heinz.mueller@man.eu